Arrival and Departure?
Check in: From 2:00 pm. Please let us know if you will be arriving after 6:00 pm
Check out: By 10:00 am please

Payment?
We accept cash, debit or credit card (except Diners and Amex).

Booking?
Room reservations are only considered to be binding once we have issued written confirmation.

Dogs?
Small dogs are permitted on request. Please bring your own blanket or basket. Any damage will be invoiced to you.

Motorcyclist?
Bikers are welcome! From Naz you can start your tours into the Dolomites UNESCO World Heritage and throughout South Tyrol. Your bike is safe in our free garage!

Smoking?
Our hotel is a non-smoking establishment - you are welcome to smoke outside.

Cancellation?
Cancellations are unpleasant - for you and for us! If we can re-let your room we will not charge any cancellation fees. Cancellations, late arrival and early departure must be notified immediately. The following cancellation charges apply:

• Up to 30 days prior to the agreed arrival date no charge is made
• Up to 15 days prior to the booked arrival date we charge 40% of the total amount
• Up to 8 days prior to the booked arrival date we charge 60% of the total amount
• Within 8 days of the booked arrival date we charge 70% of the total amount
• In the case of late arrival or early departure the respective days are also charged at 70% of the daily price

To avoid incurring costs we recommend you take out travel cancellation insurance.